IMPORTANT NOTICE:
The latest version of Microsoft Security Essentials can disable the EHR application.  We are working with Microsoft to resolve the problem. Please click here to get the workaround.
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Subscribers to Alphajen Support have access to expert technicians weekdays from 8 AM to 9 PM EST (5 AM to 6 PM PST), and after hours (for emergencies mostly).
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Product Support

The Product Support team specializes in teaching users how to operate Amazing Charts. Not sure how to write an order? Wondering how to renew a medication? Need help with Meaningful Use?

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Technical Support

The AlphajenTechnical Support team specializes in setup, installation and the functionality of

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Help Yourself

Over 90% of all technical problems can be solved just by restarting your computer! Before freaking out, simply reboot your computer(s) and/or your router. If you are still having problems, most of the issues experienced by users have been seen (and solved) previously. Enter your issue into the Search box at the top of this web page to search our entire knowledgebase.

You can also look on at our user documentation to find an answer to your issue.